How Can We Help?

Payment

How can I pay?

Credit Card

We process our payments through Stripe, an online payment gateway. Stripe accepts a wide range of payment options, including your familiar Mastercard, VISA & AMEX.

To pay via Credit Card, please use the payment link provide to you in your order confirmation email.

Internet Transfer:

Direct deposit

Note: Please make sure you have received the confirmed total or copy of your invoice including freight before sending payment via Direct Deposit.

Bank: Commonwealth Bank of Australia
Account Name: Feyrbrand Pty Ltd
BSB No: 06 2692
Account No: 4114 5464
Reference: Invoice number (Failure to use a correct reference may delay your order)

International Payments

We offer payment options through Stripe International, or via Direct Deposit using your bank or a service such as TransferWise, for larger orders.

Please note: For larger orders, fees may be included for payments made via Credit Card. These are due to the increased cost of us accepting those payments.

Do your prices include GST?

Our website will show you GST based on your location. If the website detects that you are outside of Australia, no GST will be included in the price – however this is not foolproof.

When viewing a product, it will clearly be labelled as to if it includes GST.

To know your definitive total, simply start the process of checking out with your order and select the country that is correct for you in your billing/shipping address. This will ensure that you are given the correct pricing.

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