Shipping & Freight
How do you deliver and how much does it cost?
We deliver using a combination of Australia Post, TNT Express and Border Express.
Fabric samples have postage costs included in their price for addresses within Australia, however we can deliver to any area of the world for an additional charge.
Orders will have their postage quoted against all services that are applicable and the cheapest option selected, unless your order contains special postage instructions. You will receive your order total including freight to confirm before payment is completed. Shipping costs are based on weight, dimensions, and destination of your order
Terms are payment prior to dispatch.
Please note: We typically dispatch 1-2 working days from payment being received, however please allow up to 2-3 working days for busier periods.
Are there any extra handling or small order fees?
Good news: There are no small order fees! 🙂
Do you ship internationally?
We sure do!
However, depending on where you are located the cost of shipping may make the total order cost a bit unattractive. So if you’d like to get an idea of postage costs to your country, head on over to our contact us page. Just let us know your expected order volume and we’ll provide a rough costing.
Please note: Some parcels sent overseas will be quarantined by Customs until an additional fee is paid to Customs to release the parcel to you. Please check the applicable Custom laws in your country before placing your order. Hemp Wholesale Australia is not liable to pay such fees and is not responsible for the rejection of your parcel
How do you reduce your plastic footprint?
We aim to use reclaimed packaging wherever possible. Where it isn’t possible, we collect scrunch-able plastics to be recycled – and hope you can too! Any plastic we use for fabric packing, in rolls or satchels, are all recyclable.
Our products are very susceptible to moisture damage – and are therefore at risk of damage while in transit, from other freight items or the elements. We really want your products to get to you in top condition. At this stage, using (recyclable) plastic to do this is our best option.